LA LUNA CREATIVE GENERAL REFUND AND CANCELLATION POLICY

LA LUNA CREATIVE GENERAL REFUND AND CANCELLATION POLICY

Unless otherwise stated in writing, La Luna Creative abides by a strict, no refund policy for some services. By using this website, you agree to these Terms, you acknowledge and understand that you are preceding the right to claim any refund of fees paid for access and use of some of the services offered via this Website and La Luna Creative LLC.

WEBSITE CANCELLATION POLICY / TERMINATION PROVISIONS

Either Client or La Luna Creative LLC. May, either individually or by agreement, terminate their working relationship by giving written notice to the other party.

Upon receipt of notice of such termination, La Luna Creatives hall inform Client of the extent to which performance has been completed by such date and collect and deliver to Client. Whatever work product and deliverables that exist will be made available for download from a folder that La Luna Creative shall give the Client access. The Client will have 30 days to download the work and deliverables before access will be removed and everything in the folder deleted.

Client and La Luna Creative are in agreement that circumstances or conditions sometimes arise that warrant or necessitate termination of the Client-Contractor working relationship. Given this possibility, both Client and La Luna Creative agree that should the relationship terminate; it will be done so in an amicable fashion, maintaining an attitude of cooperation and professional demeanour, with respect for the reputation and dignity of the other party.

If notice of termination is given by either Client or La Luna Creative, no new work shall be initiated, but any work previously authorized by Client up to the point of receipt by La Luna Creative or Client of termination notice shall be deemed complete. Client agrees to be responsible for a 25% administrative/project management fee or the current hourly billable rate disclosed by La Luna Creative for work performed on the project, whichever is greater. If no hourly rates were disclosed, then La Luna Creative’s hourly rate will default to $119 per hour. The 25% administrative/project setup fee applies to the entire budget of the project.

These same terms will apply if either Client or La Luna Creatives should initiate termination.

WEBSITE REFUND POLICY

In the event the client chooses to terminate the project, upon receipt of notice of such termination, La Luna Creative shall discontinue all work immediately. La Luna Creative shall charge a 25% administrative/project management fee or the current hourly billable rate disclosed by La Luna Creative for work performed on the project, whichever is greater. If no hourly rates were disclosed, then La Luna Creative hourly rate will default to $119 per hour. The 25% administrative/project setup fee applies to the entire budget of the project. Any claims to work and deliverables by the Client will be forfeited immediately upon request for a refund. The Client is not eligible for a refund if the client abandons the project for two (2) or more weeks.

THIS PAGE WAS LAST UPDATED JANUARY 1ST,2018

TURN YOUR BUSINESS DREAMS INTO REALITY!

Schedule a Free 20 Minute Consultation, let us turn your business dreams into reality. Take your business to the next level today!

GET IN TOUCH

Based In Marshville, NC

Office hours: Mon-Thurs 9am-5pm EST

STAY CONNECTED

Please enter your name.
Please enter a valid email address.
Please check the required field.
Something went wrong. Please check your entries and try again.